Terms of Sale
These Terms of Sale (including all documents to which these Terms of Sale link) apply to your purchase of goods from Boston Scally Holdings LLC, doing business as “Boston Scally Co.” (“Company,” “we,” or “us”). Please review these Terms of Sale carefully as they control your purchase of products. If you do not wish to accept these Terms of Sale, do not order products or services offered on or through www.bostonscally.com (the “Website”).
We accept the following payment methods: all major credit cards, PayPal, Shop Pay, Shopify Payments, Shop Pay Installments, Apple Pay, Google Pay, Amazon Pay, and Facebook Pay. Unless you are combining payment with a Boston Scally Gift Card, only one method of payment is accepted at checkout.
If you wish to purchase any product made available through the Website (each such purchase, a “Transaction”), you may be asked to supply certain information relevant to your Transaction including, without limitation, your credit card number, the expiration date of your credit card, your billing address and your shipping information. YOU REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL RIGHT TO USE ANY CREDIT CARD(S) OR OTHER PAYMENT METHOD(S) UTILIZED IN CONNECTION WITH ANY TRANSACTION.
You grant the Company the right to provide information you provided in connection with the Transaction to our third-party payment processors to facilitate the completion of your Transaction. Verification of information may be required prior to the acknowledgment or completion of any Transaction.
2. Shipping Policies for Domestic Orders
All orders are processed and shipped within 1-2 business days from the time of your purchase via standard USPS mail. Orders typically arrive within 3-5 business days from shipment date.
You will receive tracking information to the email address provided on the original order when the shipping carrier scans the package with an update. If you just received the tracking information, please allow 24-48 hours for the tracking status to update.
We are unable to modify or cancel your order once it has been placed. Thus, please make sure all information is correct before completing your order. If an order is sent back to us due to insufficient or incorrect address or due to no answer, the order will be canceled and subject to a 15% restocking fee or customer will have to pay for shipping again for any further delivery efforts requested by the customer.
Please email firstname.lastname@example.org if you have a specific shipment request and we will do our best to accommodate.
3. Shipping Policies for International Orders
We charge $20.00 for international shipping to available destinations through DHL, exclusive of taxes, duties, and customs fees. These latter incurred fees are the customer's responsibility. We cannot guarantee delivery time as it depends on how efficient your country’s customs agents are. Tracking for international packages is provided by DHL and may not always be available.
Any international shipping cost incurred at time of check out is non-refundable. Customers will also not be refunded the shipping cost in the event that an international shipment is refused by the receiver.
4. Returns and Exchanges
You may return any product for a refund or store credit within 14 days of having received the product. If you elect to receive a refund to the original payment method, we will deduct a $8.95 restocking fee from your refund. If you elect to receive a refund to a Boston Scally gift card, you will receive a full refund. You may exchange any product within 30 days of having received the product. Please initiate your return or exchange here.
Items purchased during sitewide sales are eligible for a return or exchange. Last Call items are final sale and are non-returnable.
Only items that have been unworn, unwashed, unaltered, are free of stains and odors, and that have their original tags affixed will be eligible for return or exchange. Please allow 1 to 3 business days from the time your return is delivered to our warehouse for us to process a return. Please note that once we refund your original form of payment, the credit may take up to 7 business days to appear on your bank statement, depending on the bank. Any shipping charges you may have incurred are not refundable.
5. Site Transactions
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
Last Modified: June 3, 2022